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SMB Jumpstreet Technology Podcast DownloadSage buys Fairsai – HRMS – Sage People – probably explains why CEO Stephen Kelly skipped out on his namesake “CEO Circle” event which was held for the top Sage partners in Costa Rica February 23-27, 2017. Sage annual meeting was also the Tuesday after CEO Circle. Maybe Sage was scrambling to try to announce during the AGM.

Payments giant Verifone investigating breach – Credit and debit card payments giant Verifone [NYSE: PAY] is investigating a breach of its internal computer networks that appears to have impacted a number of companies running its point-of-sale solutions, according to sources. Verifone says the extent of the breach was limited to its corporate network and that its payment services network was not impacted.

Phishing scams impacting schools in Connecticut – employees tricked into emailing copies of W2 forms to an email address they thought was a co-worker –

Sage Summit Tour Underway Globally – appears to be meeting attendance projections

Microsoft To Roll out Teams More Widely March 14 – top requests for improvements include allowing external access, better notifications, support for private channels. Microsoft has a long road ahead to catch Slack and other competitors.


Ingram Micro Cloud Conference – April 19 – 22 – Phoenix, AZ
IT Alliance – April 23- 25, 2017 St Petersburg FL
Sage Summit Tour Events Ongoing – USA Stop May 9-11, 2017 Atlanta with 4,250 projected to attend –



The importance of moats – a deep, wide ditch surrounding a castle, fort, or town, typically filled with water and intended as a defense against attack.

Via Morningstar – Economic Moat

An Economic Moat is a proprietary Morningstar data point.
The idea of an economic moat refers to how likely a company is to keep competitors at bay for an extended period. One of the keys to finding superior long-term investments is buying companies that will be able to stay one step ahead of their competitors, and it’s this characteristic–think of it as the strength and sustainability of a firm’s competitive advantage–that Morningstar is trying to capture with the economic moat rating.

What is your company’s moat?

What is NOT a moat?
· Most commonly resold technologies with no customization
· Hourly rates

Examples of common moats

  • Michael Porter
    • Cost advantage / efficiencies
    • High switching costs (customizations, managed services)
    • Network effect (value of product or service increases as more people use it)
    • Intangible assets (such as brand recognition)

Other things to consider

  • Vertical specialties (IP) – modifications, reports, custom code
  • Support agreement (annual)
  • Industry knowledge
  • Response time
  • Size of company – end to end services
  • Geographic reach – ability to be on-site
  • Tie in the customer subscription with your own support agreement to one bundle/price